Terms & Conditions

Standard Terms & Conditions of Regmac Air Conditioning Ltd.

Buyer/Purchaser

Buyer/Purchaser shall mean any person, sole trader, partnership, business, body corporate or other entity detailed in the appropriate section of the sales invoice/order form and shall include all successors, heirs and assigns. Where a person deals entirely as a consumer, legal rights shall remain unaffected. Where the term buyer appears within these terms it shall mean consumer buyer/purchaser unless specified as relating to a trade buyer or consumer buyer individually.

Ownership of Materials

All materials and equipment remain the property of Regmac Air Conditioning Ltd until full payment is received. Regmac Air Conditioning Ltd reserves the right to reclaim unpaid-for equipment.

Estimates/Quotations.

Estimates shall mean the consideration due for scope of work and shall be subject to plus 20% VAT unless otherwise stated. Regmac Air Conditioning Ltd reserve the rights to increase the price given in the quotation should the costs of manufacture/supplier of items increase for any reason including without prejudice to the foregoing. Quotations are valid for 30 days from the date stated on the quotation. Any changes to the original scope of work may result in additional charges. Regmac Air Conditioning reserve the rights to remove the quotation without prejudice at anytime should the client be deemed not to comply with terms and conditions. Estimates/Quotations exclude electrical work unless clearly stated in writing, This will need to be carried out by a qualified third party electrician.

Working Days

“Working day” shall mean any day excluding Saturdays, Sundays and public holidays. Saturdays, Sundays and public holidays will be increased rates.

Errors

The company reserves the right to amend technical or clerical errors in any order without notice. In addition, the buyer shall ensure that all details contained within the order are correct and no liability for any error or inaccuracy shall lie with the company.

Guarantees/Warranty

All guarantees for products are provided entirely by the manufacturers/UK importers and are subject to terms contained therein and will vary by brand. Purchasers/clients are reminded to complete all warranty cards/documents upon receipt of goods/installs where appropriate. Warranty will be void if - Equipment is misused, tampered with, or serviced by an unauthorized party / Routine servicing/maintenance is not performed as recommended. It is purchasers/clients responsibility to ensure servicing/maintenance is kept up to date. Please contact us with any questions.

Limitations

Advice given by Regmac Air Conditioning Ltd during telephone/in person is based entirely upon information given by the client.

Where advice is given after visual inspection by Regmac Air Conditioning Ltd, such advice shall amount to an opinion only and the company shall not accept liability for any inaccuracies. Additionally, goods supplied are supplied only to correspond to the purpose for which goods of that kind are commonly supplied and not alternative uses to which they may be put. No liability for failure can be accepted by this company for such alternative use, amendment or modification. Compatibility of goods is not guaranteed where modifications or alterations have been made and the company shall, in such circumstances, and at its discretion, issue a refund or credit to the purchaser. Where goods purchased by the buyer are alleged to be defective, the purchaser agrees to return such goods to the seller for inspection and report (without the seller replacing the said goods prior to such inspection). The purchaser further confirms that it shall be reasonable for the seller to inspect, repair or replace (at its option) such defective goods and allow manufacturers to undertake inspections so as to allow production methods to be modified.

The purchaser also accepts that it is reasonable to inform the seller of any interruption, defect or other failure prior to contacting independent third parties or incurring expense and, in addition, to allow the seller to remedy the defect, failure or interruption. Parts modified or adapted by the purchaser shall no longer be warranted by the manufacturer nor shall the company be liable for any failures resulting subsequent to modification. “Competition” goods are supplied for specialist use and are subject to extreme wear and stress whilst in use. Life expectancy and durability are greatly reduced and purchasers should note that any claim for failure/wear shall be limited to that of the manufactures guarantees. It is agreed that such use shall be a relevant circumstance for the Sale of Goods Act 1979 (as amended). In addition, parts connected to parts supplied by this company may be placed under stress where specialist/competition parts are used, and purchasers should take advice from experts prior to purchase. Manufacturers may also limit guarantees when components are installed for competition use. Where modifications or alterations and poor maintenance to goods have been made the company shall accept no liability for death or personal injury unless caused directly by its own negligence. No liability is accepted by the company where purchasers attempt to modify or install components supplied where it is known or ought reasonably to be known that the part supplied is incorrectly supplied, defective or otherwise not in accordance with the order.

The company accepts no liability in respect of failure to supply or other interruptions caused by matters beyond the reasonable control of the company, including strikes, lockouts, civil disputes, acts of God, war or actions by third parties. Notwithstanding any other provisions of this Agreement, nothing in this Agreement shall confer, nor is it intended to confer, a benefit on any third party (for the purposes of the Contract (Rights of Third Parties) Act 1999 or for any other purpose).

Payment Terms

All invoices must be paid in full upon receipt of invoice, unless otherwise agreed in writing and stated on the invoice. Quotations are given on the assumption that no variation in the price will be made by the manufacturer/sole importer and that Government levies remain unaltered. In the event of such changes, Works completed before the variation will remain the same price and no further increases will be passed to customer. Late payments may incur interest charges. Payment method accepted - bank transfer.

Cancellation & Refund Policy

Customers must provide at least 48 hours notice to cancel or reschedule an appointment. Deposits may be non-refundable depending on equipment ordered or work has already started. Refunds (if any) will be issued at the company's discretion.

Force Majeure

Regmac Air Conditioning Ltd is not liable for delays or failure to perform due to events beyond its control including but not limited to natural disasters, adverse weather, labor strikes, supply chain issues, or acts of government.

Jurisdiction

This agreement shall be interpreted in accordance with English/Welsh Law and industry custom and practice, and English/Welsh courts shall have sole jurisdiction in respect of any dispute arising there from. In respect of Internet sales, jurisdiction or the agreement shall be with English/Welsh Law and it shall be deemed that any agreement is made, irrespective of any rule of contract dictating otherwise.

Health & Safety

Regmac Air Conditioning Ltd follows all safety regulation. The customer/client agrees to inform Regmac Air Conditioning Ltd of any known hazards on the premises prior to commencement or works.

Liability

Regmac Air Conditioning Ltd shall not be liable for any indirect, incidental, or consequential damaged. The company's total liability for any claim arising out of this agreement shall not exceed the total fees paid by the customer. The company is not responsible for damage caused by existing faulty infrastructure, poor wiring, or improper prior installations. Due to the age of some units Regmac Air Conditioning Ltd work on, there is a risk that a fault may occur within the system due to part/component failure. While this risk is minimal and we do not always anticipate any issues, we feel it is important to make clients aware of the possibility. Please note that Regmac Air Conditioning Ltd cannot accept responsibility should a fault arise.

Date Protection

i.We will only share your details with third parties where necessary to carry out our trading relationship with you; for example, our transport providers to deliver or collect your goods

ii.Regmac Air Conditioning Ltd retain contact details on a database for contact in regards to servicing or manufactures recalls etc. This list is managed and maintained in line with GDPR.

Amendments

Regmac Air Conditioning Ltd reserves the right to update these Terms and Conditions at any time. Updated terms will be posted on our website and effective upon posting.

Acceptance

By scheduling services or signing a service agreement with Regmac Air Conditioning Ltd, the customer acknowledges and agrees to these Terms and Conditions.

(2025)